Frequently Asked Questions
Everything you need to know about your Arms Of Eve experience.
What materials are used in Arms Of Eve jewelry?
Our pieces are crafted using high-quality materials including 14k and 18k gold plating, sterling silver, and ethically sourced gemstones and freshwater pearls.
How long will it take to receive my order?
Domestic orders typically arrive within 3-5 business days via standard shipping. International shipping times vary by location, generally ranging from 7-14 business days.
What is your return policy?
We offer returns for store credit or exchange within 21 days of purchase, provided the items are in original condition and packaging. Please note that earrings cannot be returned for hygiene reasons.
How should I care for my jewelry?
To maintain the luster of your pieces, avoid contact with perfumes, lotions, and water. Store your jewelry in a cool, dry place, preferably in the provided Arms Of Eve pouch.
Do you offer international shipping?
Yes, we ship our handcrafted designs worldwide. Shipping costs and delivery estimates are calculated at checkout based on your specific destination.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, and 'Buy Now, Pay Later' options including Afterpay and Klarna.